OPERATION PRACTICE WILL BE WORLD CLASS IF:
• Our service levels are the best and quality driven.
• Our cost per service provided is the lowest.
• Our safety record is the best
• Our quality of supply is the best
BUSINESS SERVICES PRACTICE WILL BE WORLD CLASS IF:.
• Our service levels exceeds industry norms.
• We have the strongest customer (stakeholders) share of mind in the country.
• Our product range is the best in the country.
FINANCIAL PRACTICE WILL BE WORLD CLASS IF:
• We have the lowest debtor’s days in the country / compliance to SARS regulations.
• We fully comply with local and international financial practices and standards.
• We have lowest cost of revenue collection in the country.
• We provide accurate and meaningful management information on a real time basis.
COMMERCIAL PRACTICES WILL BE WORLD CLASS IF:
• We provide the best competitive quality workmanship in the country.
• We source services of the highest technically required standards at the best price.
• We are world leaders in the advancement of historically disadvantage individuals through economic empowerment and social responsibility and social responsibility in the country.